Key Accountabilities
Greet customers and ensure that they are served by shop staī in a Ɵmely manner and in compliancewith quality and customer service standardsEnsure proper implementaƟon of company policies and procedures for operaƟonal eīecƟvenessControl merchandising of products in order to opƟmize sales and ensure it is in line with brand imageand standardsMonitor stock levels on a conƟnuous basis, maintain inventories and re-order merchandise whenneeded in order to ensure adequate stocks and maximum range and size availability at all ƟmesManage the Department staī by seƫng goals and objecƟves, managing performance, developing andmoƟvaƟng employees, in order to ensure the highest levels of performance are achievedRun daily Department meeƟngs in order to ensure all Department acƟviƟes, objecƟves and events areproperly understood and communicatedConduct on-the-job training, demonstraƟon and instrucƟon for exisƟng employees, in order to supporttheir development and ensure the highest standards of performance are achievedSpeciĮc for MulƟmedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchySpeciĮc for MulƟmedia: Enforce up-selling and cross-selling within the team in order to maximize salesvolume and ensure set targets are reachedSpeciĮc for MulƟmedia: Conduct performance appraisals for department’s staī on a bi-yearly basis