Maintain the cleanliness and tidiness of the cash desk (including invoice folder when applicable) and

ensure that consumable materials (such as bags, rolls, etc.) are replenished throughout the day and

marketing/communication tools are properly displayed

Prepare cash money, electronic cards slips, discounts, and VAT vouchers, etc. at the end of day and

submit them in compliance with company policies and security standards and report cash

discrepancies

Deliver a high standard customer service, provide clients with the necessary support, promote gift

cards, up-sell and cross-sell products and services

Ensure cash policies and procedures are applied duly and accurately

Handle alteration, laundry and reservation requests, fill all related slips and log books as well as check

alteration, reservation items at shop opening to ensure their conformity to the set procedures

Perform accurate transfer in/out of items (to/from shops and warehouse) under the supervision of the

manager on duty

Assist in ensuring a smooth and efficient receiving process of items/shipments, as well as accurate

stock keeping preventing security risks and thefts by performing physical and electronic inventory as

required, reporting broken alarms, incidents, suspicious activities

Specific for Multimedia:

Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle

the sales of events tickets