Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards.
Support the Shop/Department Manager in maintainig inventories and placing product orders to ensure effective stock management and availability of products.
Assign routine and non-routine tasks to Sales Associates, Cashiers, and Coordinators, in order to ensure that activities are carried out in the most efficient manner.
Assist in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to shop's operations requirement in a cost effective manner.
Communicate sales plans and targets to the Shop/Department team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when needed.
Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.