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F&B Retail Manager
Job Title
F&B Retail Manager
Location
Saudi Arabia
Department
F&B-EaTaly
Role Purpose
The F&B Retail Manager is responsible for planning and executing the brand strategy, maintaining core values of quality and authenticity. He/she directs daily activities across kitchen, restaurant and retail operations, ensuring excellent customer service and store operational standards are maintained.
Key Accountabilities
  • Contribute to the development of the brand strategy; establish short, medium and long-term goals, plans and policies to ensure business growth
  • Ensure the effective implementation of service standards and operational procedures in alignment with the brand guidelines to offer an outstanding service experience
  • Analyze the brand performance including sales figures, profit and loss details, margins, costs, forecast future sales volumes and propose action plans in order to maximize sales and improve performance
  • Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
  • Manage store displays in alignment with brand image and plan layout of stock room in order to facilitate stock control and sales inventory
  • Keep abreast of business and economic trends and activities ensuring efficient market intelligence is in use and in place
  • Manage brand activities, prepare promotions and special events in line with the brand marketing calendar
  • Ensure food safety standards are met as well as the dully implementation of local laws, health and safety regulations
Qualifications, Experience, Knowledge
  • Bachelor’s Degree or equivalent in Hospitality Management
  • 8-10 years of experience in F&B operations of which 5 years in a managerial role
  • Fluency in English, Italian & Arabic is a major plus
  • Proficiency in MS office
Competencies
  • Strategic Thinking 4
  • Decision Making 3
  • Commercial Understanding 4
  • Analytical Thinking 3
  • Driving and Achieving results 4
  • Attention to details 4
  • Cultural Awareness 4
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