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Hostess
Job Title
Hostess
Location
Qatar, Gulf Mall
Department
F&B-EaTaly
Role Purpose

The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.

Key Accountabilities
  • Schedules dining reservations and arranges parties or special services for dinners and and inform the
  • Manager for him to coordinate the needed preparations
  • Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
  • Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
  • Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
  • Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete
Qualifications, Experience, Knowledge
  • High School Degree
  • One year of experience in a similar role
  • Fluency in English
Competencies
  • Change and Adaptability
  • Commercial Understanding
  • Communication Skills
  • Cultural Awareness
  • Customer Focus
  • Initiative
  • Teamwork
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